Ethics has been a long-standing personal passion of mine, and in my new role as Architect of Ethical AI Practice I am able to put this passion into action by helping Salesforce and our ecosystem of customers and partners develop best practices for building ethical and fair AI. Get to Know the Salesforce Supplier Code of Conduct ~10 mins. The trusted AI principles became the basis for building trusted AI around three pillars: employee engagement, product development, and empowering customers. Our Salesforce Research team is inviting submissions from university faculty, non-profit organizations, and NGOs to apply for our Salesforce AI … Kathy Baxter Architect Ethical AI Practice, Salesforce As an Architect of Ethical AI Practice at Salesforce, Kathy Baxter develops research-informed best practice to educate Salesforce employees, customers, and the industry on the development of responsible AI. There are several ways to correct bias in AI. Source: cbiinsights.com Yes, the topic has received growing attention, particularly within the subfield of research focused on Fairness, Accountability, and Transparency for AI (see FAT ML and FAT*).However, as PhD students working in AI, we have never been explicitly instructed or even incentivized to speak openly and enthusiastically … The goal, says Baxter, is to be as transparent as possible around how an AI model was built so the end user has a better sense of the safeguards in place to minimize bias. “The use of AI to fight COVID-19 invites the question: Do organizations have the right resources and proper guardrails to ensure they’re using AI, responsibly?” Baxter asks. Speaking in the same webinar, Kathy Baxter, Principal Architect, Ethical AI Practice at Salesforce, explained what those parameters look like at Salesforce. Learn about legal and ethical expectations for Salesforce partners. Plan Your Practice ~10 mins. #ethics. That’s why Salesforce sees ethics as foundational to AI — and why we’re sharing a closer look at how we infuse an ethical process into Our mission is to support AI that respects human rights and helps all of society, not just some of it. Because while AI ranks atop the most promising technologies of the era, there are also plenty of ways it can go wrong. Ethics can help us uphold the law and fill the gaps where the law is silent.” To fill those gaps, organisations must set ethical parameters that govern how they develop and use AI-based technologies. Lisa Rau is a founder and chairman of Fionta, a Salesforce.org Premium Consulting Partner that focuses on the nonprofit sector. #artificial intelligence. Susan Latham. Here’s a look at how each pillar takes on the challenge of ethical AI: This work began when Baxter began talking with Einstein teams that, like her, were passionate about wanting to build ethics into Salesforce products. Sell Your Services ~10 mins. Published: July 10, 2019 As a discipline, those of us working on ethical or responsible AI, are learning together how to translate ethical principles into business practices that work for each of our organizations. Incomplete. Or when you lose a job because a hiring AI system believes you have low EQ? As an Architect of Ethical AI Practice at Salesforce, Kathy Baxter develops research-informed best practices to educate Salesforce employees, customers, and the industry on the development of responsible AI. Kathy Baxter, the architect of the ethical AI practice at Salesforce, is helping her team and clients create more responsible technology. Before long, Salesforce broadened its focus on ethics, founding its Office of Ethical and Humane Use. Albany, New York Metropolitan Area. Module. Dreamforce 2019: Salesforce wants ethics … Companies must recognize the unintended effect. In 2019, the company hired Paula Goldman as Chief Ethical and Humane Officer to focus on “Ethics by Design” – incorporating ethical principles into the process of designing, building, and selling all Salesforce software and services. Salesforce’s own journey shows that infusing ethics into its AI is a work in progress and a non-linear process. She partners and collaborates with external AI and ethics experts to continuously evolve policies, practices, and products—working to create a more fair, justice, and equitable society. But how can organizations maintain an ethical practice around AI when they are still struggling to formulate their AI strategy? “Having a sense of ethics embedded culturally across the organization enables our success. Investments in AI should be accompanied by funding for research to ensure AI’s beneficial use and tackle thorny questions as they relate to computer science, economics, law, ethics, and social studies, such as: “We all have a responsibility to ask not just, ‘can we do this?, but ‘should we do this?’” Baxter explains. Have a few minutes to spare? Kathy Baxter's email address kb*****@salesforce.com, contact phone/mobile number +1*****86. In recent months the tech industry’s stance on ethical issues has been under the spotlight more than ever, in large part due to President Trump’s controversial ‘zero tolerance’ policies around border control and the separation of families. However, different user types had different levels of expertise. Now, with AI systems, we have the chance to bake fairness into the design and improve on existing practices. These best practices will be leveraging research in the policy and ethics space. As for embedding ethics into the product development process, Goldman insists that Salesforce employees are encouraged at all times to think about the consequences, including the unintended ones, of new technologies. ‎Kathy Baxter, the architect of ethical AI practice at Salesforce, is helping her team and clients create more responsible technology. This is what drives me as the Architect of Ethical AI Practice at Salesforce. Add to Favorites. Kathy Baxter,Architect Ethical AI Practice, Salesforce. Working in salesforce as Architect, Ethical AI Practice in California, United States For example, one common insight was that customers needed to understand why the AI made the recommendation or prediction that it did in order for it to be trusted. Senior Program Manager, Ethical AI Practice - Salesforce Research - Palo Alto, CA. That’s why Salesforce sees ethics as foundational to AI — and why we’re sharing a closer look at how we infuse an ethical process into our AI. Einstein for Sales Cloud, on the other hand, is often used by sales reps without a background in data science or statistics so they might be overwhelmed by the level of detail shown to Einstein Discovery users. Ethics, Guns And Money: Why Salesforce Is Capitalism At Its Best. Albany, New York Metropolitan Area. For all the good that AI can bring, responsible tech companies understand they must recognize, prepare for, and mitigate the potential unintended, harmful effects. Kathy Baxter is architect for ethical AI practice at Salesforce, where she develops research-informed best practices to educate employees, customers, and the industry on the development of ethical AI. Salesforce Consequence Scanning takes the form of a two-part series about how to ethics. Description and soon found herself with a new hire “ bootcamp ” trains employees to cultivate an mindset! Experts prior to publish of Ethical and Humane use recognition technology they the. 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