Now sapphire preferred club oceanfront room. feet and includes a separate bedroom with king bed, a living room with a sofa bed, two 55 inch flat screen TV’s, an additional guest bathroom in addition to the main full bathroom, and a balcony with a Jacuzzi–with an oceanfront view. There is a beautiful beach, and the hard working staff is constantly clearing the seaweed that washes up. But there were no spring breakers anyway. Many people would get pagers for multiple restaurants and see what went off first. We required maintenance on our TV during our stay and that was done promptly.Rooms include a couch and my 6 year old slept well on it (not a pullout). We arrived around 10pm, they had upgrade options for us and we chose to upgrade to Preferred Club, ocean view. Now Sapphire Riviera Cancun, Riviera Maya dès 138€ sur Tripadvisor: Consultez les 10 553 avis de voyageurs, 10 439 photos, et les meilleures offres pour Now Sapphire Riviera Cancun, classé n°9 sur 39 hôtels à Riviera Maya et noté 4,5 sur 5 sur Tripadvisor. We will also keep in mind to come back in a few years. Food at all the ala cart restaurants was quite good, as was the buffet and another great part was that no reservations are required! Friday night was a camping night where they do activities, movie and dinner. The bar staff at the preferred pool were also excellent. But there were no spring breakers anyway.I wasn't sure about the "no reservations" for dinner, but then LOVED it. I would not recommend this pool for pre-schoolers or any beginning swimmers, it is too deep and there aren't shallow areas to play. PREFERRED CLUB JUNIOR SUITE BEACHFRONT In addition to the above amenities, these rooms feature spectacular views of the Caribbean Sea from a private terrace with whirlpool and are elegantly decorated with dark mahogany furniture and marble floors … We are very proud of the professionalism of our staff that allows us to think and go one step forward your necessities.It’s great to hear that you enjoyed your stay at our resort. Stayed at Now Sapphire end of March on a 6 red apple square deal with 4 people, including 2 kids ages 6 and 9. Now Sapphire Riviera Cancun, Puerto Morelos Picture: Oceanfront preferred club room - Check out Tripadvisor members' 13,168 candid photos and videos. I wasn't sure about the "no reservations" for dinner, but then LOVED it. Drinks were good, you have to ask for name-brand alcohol, otherwise you get rail. Housekeeping came at the same time every day, but we found turn down service to be on the early side for our block 6 room, around 6pm. Through Apple Vacations we were able to leave Phila. As our first "empty nester" trip, my husband and I wanted to get away for a long weekend in March and avoid spring breakers. Temperature was not as cold as you would think with a large pool. I knew I wanted a resort within 20-30 minutes from the airport, with a great walkable beach, good food, nice beach, etc. We walked both directions on the beach and found the Now to be cleaner than OCT and DRC, as far as the seaweed. Isahy at Blue Water was also good. We really wish to thank you for that and for taking the time to share your experience in Now Sapphire Riviera Cancun with others.We appreciate your comments regarding our staff and will gladly share your motivating words with our team Alberto, Daniel, Vicente and Raul will be more than happy to read your feedback abou their service. We quickly realized that the appetizers were really good and usually ordered 3 for the both of us, as well as our meals. Some kind of limited food service menu by the adult pool would have been great.THOSE are the ONLY cons I could come up with!TIPS: We were in Building 6 way down at the end by the sailboats/kayaks and gym which suited us fine because we liked the quiet and the extra walking.If you don't put the little "card" on the bed, your bed will be made and the sheets won't be changed. He was convinced and then taught me a few new little "tricks". The towel game was in full effect, but the hotel was also near capacity this time of year. We've had better at an AI, but this is not a high-end AI, so the food was what we expected, similar to OCT (a bit better) but not as good as DRC (which is a step up in the Am Star resort hierarchy). We will share your feedback with the Operations Committee.We very much appreciate your comments that help us to continue improving our facilities and service. We were in our room most evenings at this time. They give you a pager that cannot get wet, so bring a plastic bag to keep it in. If you're looking for a party, there was one at the main pool every day. We walked all up and down the beach and enjoyed it and felt perfectly safe. There was a handy grill/food area near the main pool with a mix of Mexican food, American burgers/hotdogs type food, and then usually a very good fish option. Great staff at the watersports location with kayaks and sailboats, The pool area is also wonderful with a great staff of waiters and bartenders at the swim up bar, and fun entertainment. This was our first time at Now Sapphire (second time at a NOW). Also it gave us admittance to the adults only Preferred Club pool and section of the beach to avoid any spring breakers (not that anyone EVER checked if anyone there was Preferred Club or not). Our oceanfront room was perfectly maintained (and we're picky! Talk to Jose Luis and ask him to give you the Jose Luis special. NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review. Wait staff was top notch always. I knew I wanted a resort within 20-30 minutes from the airport, with a great walkable beach, good food, nice beach, etc. Also it gave us admittance to the adults only Preferred Club pool and section of the beach to avoid any spring breakers (not that anyone EVER checked if anyone there was Preferred Club or not). Ordinarily not a problem but we found the sheets started to have a bit of a mildew odor if not changed daily (even though we had no problems with humidity in the room).I wouldn't pay a lot extra for the Preferred Club, but since it was barely more (I checked many websites and found the best deal on Orbitz) it absolutely worked for us. NOW has one of the nicest sections of beach in the Puerto Morelos area.The food was REALLY good. Always ask your server for recommendations. This is a 4-4.5 star resort. Housekeeping by Micaela in Building 6 was great!Alfredo at the sailboats was super nice and while at first he didn't believe me that I could sail, he was willing to go out with me so I could prove to him that I could handle the catamaran in the high winds. The steak at Blue Water I had no expectations for, but followed our server's recommendation and found the ribeye with mushroom cream sauce to be one of the best I'd ever had!We really appreciated the authentic Mexican food that was available on the buffet (including breakfast).Across the board the STAFF at this resort is TOP NOTCH and makes this place really stand out. Mexican restaurant was also not air conditioned (the buffet wasn't either). Also it gave us admittance to the adults only Preferred Club pool and section of the beach to avoid any spring breakers (not that anyone EVER checked if anyone there was Preferred Club or not). Dear guest,On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all others within this destination, to enjoy your recent holidays in Cancun.It is very gratifying for the Now Sapphire Riviera Cancun to read that you enjoyed the resort, activities and the service provided by the staff. There are 27 pairs of Deluxe Junior Suite Tropical View ocnnecting rooms and 5 pairs of Preferred Club Junior Suite Oceanfront View connecting rooms. We were in our room most evenings at this time. There are some stairs for entry that are shallow (and not marked well when there is another stair). As our first "empty nester" trip, my husband and I wanted to get away for a long weekend in March and avoid spring breakers. Dear Guest,On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to celebrate your birthday in Cancun.Our real commitment is the comfort and the genuine care of our guests. As our first "empty nester" trip, my husband and I wanted to get away for a long weekend in March and avoid spring breakers. The staff was willing to help find chairs and we saw them moving things off of chairs (at guest request) if there had been no one at a chair for 30 minutes. It was my husband's birthday so we splurged and upgraded to an ocean front suite and preferred club status. Now Sapphire has given its fans a preview of a new guest room category, the Preferred Club Master Suite Oceanfront. Room was cool enough during our stay. The spa at Now Sapphire Riviera Cancun includes a Temazcal steam bath, private oceanfront treatment cabins and a fitness center. But there were no spring breakers anyway. We will definitely recommend this resort to our friends and hopefully, we will be back someday! Jonathan, Pedro, Cesar, Antonio and Catherine will be so glad to read your wonderful commets about their work. We wish to have the privilege to welcome you again in the near future.Greetings from sunny Cancun!Olivia RodríguezSocial Media Coordinator Now Sapphire Riviera Cancuninfo.nosrc@nowresorts.com, This is the version of our website addressed to speakers of English in Australia. Our suspicion is that people reserved chairs at both the pool and beach, as all chairs were taken by the time we went to breakfast at 8:30. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The towel game was in full effect, but the hotel was also near capacity this time of year. The chairs and covered huts on the beach were plentiful and you could always find some where to sit. This is our 9th visit to Riveria Maya, having been to Ib*, Riu, Secrets, OCT, DRC for reference. on Thursday and return on Sunday. Many people would get pagers for multiple restaurants and see what went off first. It seemed very safe. We tried the PC pool only for a short time. They had to bring us an extra bed and it arrived at our room the same time we did. It looked like there were only 2-3 tables being used and many other people we ran into said the same thing. These 4 employees really make the preferred club pool a top notch experience! The rooms were very comfortable, with amazing views and amenities. The beach here is very nice. Room types may vary. We loved the preferred club pool and their entire staff. But there were no spring breakers anyway. We will also keep in mind to come back in a few years. I had heard that the beach was pebbly when entering the water but this was absolutely wrong. Isahy at Blue Water was also good. Now Sapphire offers 5 bars and lounges throughout the resort including a swim up bar and night club, as well as a variety of dining options at 8 gourmet restaurants that include an international buffet, a grill, a cafe and 5 à la carte. Lot of people, fun, and activities. We did not redeem our coupons, so we avoided the UVC pitch. If there is one suggestion I could make it would be that the hotel add more beach and pool chairs as they were hard to find if you were late to the pool or beach. There are some stairs for entry that are shallow (and not marked well when there is another stair). Cons: The pools need to be heated! Drinks were good, you have to ask for name-brand alcohol, otherwise you get rail. Vicente and Raul made sure you always had whatever drink your hearts desired! Now Sapphire Preferred Club. We found our best chance of seeing them was later in the day on the "outside" path/sidewalk that started at the gym and went past the tennis courts.We liked the tropical look of the resort and the landscaping is very well maintained. Great place! Cons: The pools need to be heated! And although we tried our first day, we were not able to get teppanyaki reservations before 8pm our entire stay (7 nights). There are areas with built in chairs, but we found large groups of people at them, so not ideal for our 6 year old to play without bothering people. This fit the bill! In addition to the inclusions of Unlimited-Luxury®, An even higher level of luxury and personal service is available to you in the Preferred Club at Now Sapphire Riviera Cancun. As our first "empty nester" trip, my husband and I wanted to get away for a long weekend in March and avoid spring breakers. Now Sapphire Cacnun - First timers. The restaurants were all fabulous. He was convinced and then taught me a few new little "tricks". As our first "empty nester" trip, my husband and I wanted to get away for a long weekend in March and avoid spring breakers. We had a beautiful view!! Jorge is flat out a nice guy and he HUSTLES. one night that we returned there on our last night and requested him. This fit the bill! The PC lounge was disappointing compared to SSS and DRC. The staff was friendly and seemed good with the kids. We wish to have the privilege to welcome you again in the near future.Cordially yours,Olivia RodríguezSocial Media Coordinator Now Sapphire Riviera Cancuninfo.nosrc@nowresorts.com. The Amstar staff, the preferred club staff, as well as the rest of the Now Sapphire crew were absolutely phenomenal. Now Sapphire offered a fabulous package price I couldn't pass up.Beautiful pool, great food, and top shelf beverages plus a junior suite with a stocked fridge. Preferred Club Junior Suite Ocean-Front View. 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